North Down Citizens Advice Bureau (CAB) provides a drop in service in Holywood, which has been long established providing advice on matters such as;
Housing, Benefits, Debt, Education, Employment, Health, Immigration, Discrimination, Consumer and Legal Matters.
The CAB office is based at the Queens Leisure Complex, Holywood and can provide people with a free, impartial, confidential and independent service by fully trained advisers that can help resolve problems.
They provide practical help such as making telephone calls and writing letters on clients behalf. Filling in forms for benefits that can be very daunting to some. They negotiate with companies or other service providers such as creditors or appeal against decisions, for example, social security benefit claims.
On a Wednesday between 12pm & 1pm they offer a FREE Legal Service where they provide a solicitor for 15 minute block appointments.
If clients have more complex problems they ensure that the client is referred to other agencies where appropriate.
It is the aim of the Citizens Advice Service, to ensure that individuals do not suffer through:
Lack of knowledge of their rights and responsibilities
Lack of knowledge of the services available to them.
An inability to express their needs effectively and
To exercise a responsible influence on the development of social services both locally and nationally.
Opening hours: Mon, Tue, Wed, Thu & Fri – 9:30am to 2:30pm - NO APPOINTMENT NECESSARY!
Helpline number: 028 90 428288