I am calling for the owners of the Omniplex and Oasis Bingo site in Bangor to park fines wrongly issued to users in recent weeks and apologise for the debacle which has seen people fined for non-payment of parking fees despite payment machines being out of order.
I was recently contacted by a constituent angered to receive a Parking Fine when using the Bangor Omniplex and Oasis Bingo site. With parking machines out of order for weeks and covered in large bags detailing “Not in Use” the local resident was perplexed to receive a fine but felt a sense of hope that the matter would be amicably addressed via the appeals mechanism.
Despite outlining the situation, the appeal was not successful with the fine then increased and sold onto Debt collectors. After learning about this situation I immediately sought to contact both the Parking Enforcement company and the Cinema but, to date, no reply has been received with the increased fine remaining and debt collection agencies perusing the customer without hesitation.
I have already explored how Council could assist in relation to this matter but with the site leased by North Down Borough Council to Omniplex (NI) Ltd on a 999 year lease this avenue is not unfortunately available.
Rather than leaving the matter to be resolved in the courts I would urge the Omniplex to avoid any further reputational damage and both waive the fines issued and apologise to those affected. It is entirely unacceptable that customers should be fined and chased by Debt collectors for non-payment when payment machines are clearly non-operational.